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Your exclusive user name and password will be your key to a whole host of benefits! As an online member you can enjoy:- Ticket booking facility. Exciting contests where you win exclusive movie merchandise. Receive our e-newsletters that give you all the latest happenings at BIG Cinemas, cool offers and a whole lot more! All registrations are absolutely FREE, so what are you waiting for?
Register now www.bigcinemas.com.
Your privacy is very important to us. We will not be passing any customer details to any other companies so that they can contact you directly. You will only receive communication from BIG Cinemas as a result of registering on www.bigcinemas.com . You will also only receive this communication from BIG Cinemas if you have given us your explicit consent by clicking the appropriate boxes when registering. From time to time we may, however, include relevant third parties or companies in our communications if we believe this will add value to our communications. The option to un-subscribe is also given should you wish to do so.
We do not have personalised account facility on website incase of any query related to registration and booking please e-mail us at support@bigcinemas.com.
It is possible to book tickets for all BIG Cinemas via the Quick Book option on the home page. Choose your state, city, cinema, movie, date, time, class and number of tickets and follow the instructions provided.
Absolutely! www.bigcinemas.com online booking service is protected by the latest technology. We have tied-up with the HDFC Payment Gateway which is a 3D Secure & VBV certified Payment gateway.
Yes, it is possible to select seats of your choice on booking tickets online. Click on the “Take me to Seat Layout” button on the Order Summary page to view the seat layout and select seats of your choice or click “Pay now” to continue without seat preference.
Confirmation of your booking is clearly displayed on your computer screen at the end of the booking process. You can print this information if you wish, but this is not necessary in order to receive your tickets.
Once your purchase has been confirmed, your admission is held and will not be sold to another customer.
Yes, there is a convenience charge of INR 15 per ticket (except in Andhra Pradesh - INR 10).
We accept all major credit cards, American Express, Debit Cards & Net-banking. When collecting the tickets, the cardholder must be present with the card used to make the booking. Tickets will not be made available to anyone else.
Once tickets have been bought online, they are considered sold and cannot be cancelled, refunded or exchanged.
You can collect your tickets from the Box Office of the cinema you have booked tickets for. Please ensure that you arrive well in advance of the show time to allow time to pick up your tickets. Please remember to bring your card with you ensuring it is the one used to make the purchase. For security reasons, the card holder MUST be present for the tickets to be collected at the cinema.
The tickets may be collected during the cinema's normal opening hours as soon as the booking has been confirmed.
In the event that your computer crashes or you experience problems, please note that payment will not be made by you unless you have completed the entire process and confirmation of your booking has been made. However, in such an event write to us on support@bigcinemas.com.
The show time of all movies will be displayed on the Check Show Timings section, in a cinema-wise order. This can be accessed at the top left part of the home page. Simply select City and Cinema of your interest.
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